Questions and Answers for Visitor Travel Medical Insurance

What is the proof of my purchasing insurance?

When you purchase insurance online, you will immediately receive a confirmatory email with details of the insurance. This is the virtual insurance card, and it is prudent to print this and to keep a backup of this email. You will also receive an insurance card from the insurance company by mail. This card will have your name, policy number, group number, insurance company's contact information such as the toll-free telephone number and the address where claims should be submitted.

How do I purchase the insurance? When does the insurance take effect?

Purchasing insurance online is very simple. From our comparison engine, you can click on the 'Buy' button in the first column. This leads you to the appropriate online application form. On completing and submitting the appropriate online application form, you will immediately receive an email acknowledgement which is the virtual ID card. The coverage will start from the start date as indicated on the form. Within a week you will receive a package from the insurance company, which will include the insurance card and a hard copy with details regarding the insurance plan.

Can I purchase insurance for only part of the stay of my parents in the US?

Yes you can purchase for only partial duration of the entire stay. However the purpose of purchasing insurance is in the event of unanticipated medical emergencies. One can never be sure when such an emergency can happen. Having purchased insurance for part of their stay will not help in the event of an emergency during the uninsured period.

Is the insurance plan purchase on a calendar monthly basis, or can a plan span 2 calendar months?

A month is calculated as 30 continuous days from the start date requested and it can include two partial calendar months.